Don't lead with product knowledge, lead with business knowledge

Training undergraduates

We had the chance to train around 50 undergraduates the other day.

The students had nominated themselves to act as ‘go to’ people or Student Reps.  Their role was to talk to other students, find out their issues and represent them in student liaison committees and course meetings.

What a great team of people. They really embraced the concept of getting involved and did so with huge enthusiasm and goodwill. We are sure they will be great role models for their chosen courses.

Have a look at a short clip of one of the experiential exercises.